BshopContact us

GOT A QUESTION? START HERE.

How can we help you?

Orders, products, returns and exchanges.
Find the help you need or contact the Bshop team.

Contact the team
Returns and exchanges What to do, step by step.
Stores and opening hours Plan your visit.

BSHOP SUPPORT

Get in touch.
We’re here to help.

Have a question before buying or need help with an order? Tell us what you need.

More details help us give you a better answer.

Already placed an order? Include your order number.
Asking about a product? Add the model, size and colour.

Prefer email? For online shopping enquiries:

Phone support for online purchases

For online purchases, our only support number is +39 375 539 6629.

Our store phone lines do not handle enquiries about online purchases.

What do you need help with?

Include any details that will help us understand your enquiry.

To find out how we use your data, read our privacy policy.

We’ll reply
by email.

TURIN AND AVIGLIANA

See you in store.

Four Bshop stores.
Find addresses, opening hours and directions.

TURIN · BSIDE

Via Amedeo Ravina 28
Turin

Opening hours and directions

TURIN · OUTLET

Via Rivalta 34/36
Turin

Opening hours and directions

AVIGLIANA

Via Felice Goffi 1
Avigliana

Opening hours and directions

TURIN · CITY CENTRE

Corso Vittorio Emanuele II 67/F
Turin

Opening hours and directions

Opening hours may change. Check Google for the latest hours before you visit.

Live green. Think rock.

Bshop · Mountains, climbing and the outdoors.

Where’s my order?

Once your parcel is on its way, you’ll receive a shipping confirmation email with a tracking link.

Can’t find the email or want us to check? Send us a message with your order number.

Shipping information ↗