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Cookie PolicyRefund policy
Bshopzone acknowledges the right of withrawal, as provided
by the regulations in force.
The time limit for exercising this right is 14
days.
Before this dedline, the client has to
- Send via courier the good (or goods) intended for return or
exchange to the address below
B-side Factory SAS c/o Bshop Ravina
Via Amedeo Ravina, 28
10153 Torino (ITALY)
- The package has to be accompanied by the original fiscal
receipt or, eventually, by a copy of it. The merchandise intended
to be returned needs to be underlined, the customer has to specify
the interntion of GOODS RETURN or GOODS EXCHANGE.
- In case of GOODS EXCHANGE it is possible
to place a new order on our website, choosing as shipping
method 'CAMBIO MERCE AUTORIZZATO - GOOD EXCHANGE' (for this
order we ask you not to utilize any discount code, as they will not
be accounted). This procedure will reserve the goods and prevent
any sale to third parties during the return time. After
receiving the goods Bshopzone will send an e-mail with
eventual price differences to be covered by the customer or to
be refunded by Bshopzone.
- The returned good has to be intact and shipped inside the
original package (in case of footwear or goods having their
specific box), complete in all its parts or
accessories. We kindly request of you to protect footwear
boxes by putting them in another box instead of using
sticky tape or similar.
- Shipping costs for the return will be covered by the customer, as per current legislation, while the shipping cost of the exchange product will be coverd by Bshopzone.
After receiving the good, or the goods, at our
office everything will be examined to evaluate eventual damage
or tamperings. If the goods returned present damage or signs of
wear resulting from handling not necessary to establish the nature,
characteristics and operation of the same, we may withhold from the
refund an amount corresponding to their decrease in value.
Bshopzone will refund the customer the total amount paid,
within 14 days since receiving the goods, through transfer
procedure of the amount charged.
In case of bank trasfer payment we ask
you to idicate on the fiscal receipt, inside the returned package,
the IBAN bank details for the
refund.
Insert here the good/s that you intend to return or exchange.
When the right of withdrawal expires
the right of withrawal expires completely as per lack of integrity of the good (packaging and /or its contents), in cases where Bshopzone accertains:
- Usage (even if partial) of the good or eventual consumables;
- Lack of external package or of the original internal packing; in case of apparel or similar, the lack of labels, tag or seals;.
- Lack of elements integrating the product;
- Product damaged due to causes not related to shipment.
Customers purchasing with VAT can't exercise the right of withrawal.
- 19.09.2023 (TO) ITALY
Bshop una garanzia come sempre!
- 16.09.2023 (CR) ITALY
Spedizione supersonica! Ottimo prodotto. Bshop sempre al top! Bravi.
- 13.09.2023 (SO) ITALY
Sempre al TOP!!!! Precisi......Veloci...........affidabili........AAA
- 11.09.2023 (VR) ITALY
Impeccabili come sempre: disponibili, veloci e (bisogna dirlo) pure simpatici. Grazie!
- 05.09.2023 (MI) ITALY
L'oggetto ricevuto risulta essere conforme con quanto acquistato. Precisione e velocità hanno contraddistinto in positivo questa esperienza di acquisto. Complimenti e grazie!
- 30.08.2023 (GO) ITALY
Il prezzo migliore del web, spedizione velocissima, transazione perfetta!! Vivamente consigliato.
- 25.08.2023 (MI) ITALY
Ottimo ecommerce
- 24.08.2023 (VI) ITALY
Materiale perfetto e consegna molto veloce!
- 23.08.2023 (GE) ITALY
Ormai abituale e confortante certezza di precisione, rapidità di consegna e qualità dei prodotti. Molto bene
- 23.08.2023 (LU) ITALY
È il secondo capo che acquisto con una diversa variante di colore: perfetto come taglia e vestibilità per essere indossato sopra una maglietta leggera nelle giornate ventose primaverili ed estive. Gestione dell'ordine e consegna perfette come di consueto.
- 21.08.2023 (VI) ITALY
Venditore Corretto e Disponibile
- 15.08.2023 (BI) ITALY
Servizio e spedizione impeccabili come d'abitudine!
- 14.08.2023 (GE) ITALY
Ottimo e velocissimo
- 13.08.2023 (TO) ITALY
ordine evaso velocemente, personale addetto alla consegna disponibile e cordiale
- 12.08.2023 (TO) ITALY
Puntualissimi e rapidi Come sempre del resto ????
- 12.08.2023 (FI) ITALY
Tutto perfetto! Spedizione rapida e prezzi imbattibili…sempre al top!!!
- 10.08.2023 (TN) ITALY
Perfetti come sempre
- 10.08.2023 (AO) ITALY
Tutto perfetto!!
- 10.08.2023 (PA) ITALY
Tutto perfetto
- 07.08.2023 (CN) ITALY
Siete sempre il TOP. Veloci puntuali tutto super
- 07.08.2023 (PR) ITALY
prodotti ottimi, prezzi super e tempistica perfetta
- 27.07.2023 (LU) ITALY
Acquisto molto, molto soddisfacente. Dopo la ormai consueta consultazione sulle caratteristiche del capo (vestibilità e materiali), ho deciso la taglia del gilet Wind Revolution Vest. Mi veste perfettamente come capo primaverile-estivo sopra la maglietta per le giornate ventose o incerte.
- 27.07.2023 (MO) ITALY
Veloci come sempre, prodotto perfetto, servizio impeccabile. Bravi.
- 25.07.2023 (TO) ITALY
Ottimi prodotti come sempre e ottimi acquisti con i saldi... Eccellente la comunicazione con lo staff! É il mio negozio online preferito
- 25.07.2023 ITALY
Scarpe perfette ,consegna velocissima , prezzo ottimo, tutto molto bene, consigliato