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Cookie PolicyRefund policy
Bshopzone acknowledges the right of withrawal, as provided
by the regulations in force.
The time limit for exercising this right is 14
days.
Before this dedline, the client has to
- Send via courier the good (or goods) intended for return or
exchange to the address below
Bshop Avigliana
Via Felice Goffi, 1
10051 Avigliana (TO) ITALY
- The package has to be accompanied by the original fiscal
receipt or, eventually, by a copy of it. The merchandise intended
to be returned needs to be underlined, the customer has to specify
the interntion of GOODS RETURN or GOODS EXCHANGE.
- In case of GOODS EXCHANGE it is possible
to place a new order on our website, choosing as shipping
method 'CAMBIO MERCE AUTORIZZATO - GOOD EXCHANGE' (for this
order we ask you not to utilize any discount code, as they will not
be accounted). This procedure will reserve the goods and prevent
any sale to third parties during the return time. After
receiving the goods Bshopzone will send an e-mail with
eventual price differences to be covered by the customer or to
be refunded by Bshopzone.
- The returned good has to be intact and shipped inside the
original package (in case of footwear or goods having their
specific box), complete in all its parts or
accessories. We kindly request of you to protect footwear
boxes by putting them in another box instead of using
sticky tape or similar.
- Shipping costs for the return will be covered by the customer, as per current legislation, while the shipping cost of the exchange product will be coverd by Bshopzone.
After receiving the good, or the goods, at our
office everything will be examined to evaluate eventual damage
or tamperings. If the goods returned present damage or signs of
wear resulting from handling not necessary to establish the nature,
characteristics and operation of the same, we may withhold from the
refund an amount corresponding to their decrease in value.
Bshopzone will refund the customer the total amount paid,
within 14 days since receiving the goods, through transfer
procedure of the amount charged.
In case of bank trasfer payment we ask
you to idicate on the fiscal receipt, inside the returned package,
the IBAN bank details for the
refund.
Insert here the good/s that you intend to return or exchange.
When the right of withdrawal expires
the right of withrawal expires completely as per lack of integrity of the good (packaging and /or its contents), in cases where Bshopzone accertains:
- Usage (even if partial) of the good or eventual consumables;
- Lack of external package or of the original internal packing; in case of apparel or similar, the lack of labels, tag or seals;.
- Lack of elements integrating the product;
- Product damaged due to causes not related to shipment.
Customers purchasing with VAT can't exercise the right of withrawal.
- 02.07.2024 (BZ) ITALY
Tutto bene...
- 29.06.2024 (FI) ITALY
Perfetto!
- 14.06.2024 (VR) ITALY
spedizione rapidissima, grazie
- 12.06.2024 (VR) ITALY
tutto perfetto come sempre. sono cliente da anni, mai un problema.
- 07.06.2024 (NRW) GERMANY
Ottima elaborazione, buon prezzo, consegna veloce in Germania, va tutto bene, grazie mille!
- 06.06.2024 (PR) ITALY
E' sempre un piacere acquistare su questo sito e veramente ottimo e puntuale il servizio assistenza.
- 03.06.2024 (BZ) ITALY
Benissimo, merce arrivato dopo qualche giorno.
- 01.06.2024 (MO) ITALY
Fantastico come sempre!
- 29.05.2024 (ZG) Croatia
Tutto perfetto. Ritornerei presto.
- 24.05.2024 (LU) ITALY
precisi e veloci sono molto contento.
- 21.05.2024 (GR) ITALY
Scarpe veramente fantastiche!! Imballato e spedizione impeccabile!! Come sempre siete una garanzia di servizio e serietà. Grazie mille
- 14.05.2024 (RM) ITALY
Il pantalone presentava un difetto, aveva la cintura integrata scucita internamente. Dovrò portarla da un sarto per la riparazione.
- 13.05.2024 (PR) ITALY
super OK
- 13.05.2024 (PR) ITALY
tutto sempre perfetto
- 08.05.2024 (VI) ITALY
PUNTUALI COME SEMPRE!
- 01.05.2024 (AG) ITALY
Bshopzone sempre al top, occhio però alle Scarpa Golden gate 2 perché risultano un po' più grandi della vostra misura che prendete solitamente di Scarpa.
- 22.04.2024 (CH) ITALY
Un imbrago superlativo al miglior prezzo. Evasione dell'ordine veloce e informata, acquisto facile. É stato un piacere.
- 19.04.2024 (AO) ITALY
Tutto perfetto
- 18.04.2024 (GR) ITALY
Tutto perfetto come sempre, prodotto ottimo, buon prezzo e velocità di spedizione !! Veramente Top ! Grazie
- 17.04.2024 (VC) ITALY
Consegna rapida e ottimi prezzi
- 09.04.2024 (RM) ITALY
SPEDIZIONE VELOCE, TUTTO PERFETTO
- 09.04.2024 (AQ) ITALY
Staff molto gentile e disponibile, sconto eccezionale.
- 08.04.2024 (BL) ITALY
Inizialmente era stato spedito solo uno dei due prodotti richiesti. L'assistenza è stata però perfetta e il negozio ha spedito il secondo prodotto in giornata dopo il mio reclamo. è arrivato il giorno dopo in area montana. Servizio davvero eccellente.
- 08.04.2024 (MO) ITALY
Come sempre spedizione rapida e ineccepibile. Prodotto conforme alla descrizione. Ottimo servizio. Complimenti.
- 02.04.2024 (SO) ITALY
Super....come al solito ........ Veloci Precisi Affidabili .......il TOP